Robert F. Sullivan, AAS, CWT, CBP
Robert is President, CEO, and owner of 21st Century Pools. Bob is a Certified Building Professional and a charter member of the Backyard Place Dealer Advisory Council which is made up of select Pool Dealers across the United States and was organized by POOLCORP the largest pool products supplier in the US. Bob also is a past member of the Davis College Presidents Advisory Board and former chairman of Broome County chapter of CHANGE-NY. Bob holds an Associates Degree in Architecture from SUNY Delhi and began working in the pool industry in 1979 while still employed at IBM in Endicott, NY.
Todd Shady, AAS, CSP
Todd is Vice president in charge of Operations and the only “CSP Certified Service Professional” in the southern tier, this is the highest educational certification offered by The Association of Pool & Spa Professionals. Todd has been part of the 21st Century Pools team since 1993 and continues to attend education and training in the areas of hydraulics, service and design of residential and commercial pools. Todd holds an Associates Degree in Architectural Design from Broome Community College.
Teresa Hollister, AAS, CWT
Teresa is our corporate bookkeeper and co-manager of our Oneonta, NY store with an Associates Degree in Business management from SUNY Morrisville. She has also been trained and reached the level of Certified Water Technician through Biolab, Inc. Teresa has been part of our team since 1993.
Ken is the 21st Century Pools Sales manager and has been with the company since 2004. Ken spent 10 years as a Deputy Commissioner of Public works for the City of Binghamton and was awarded the American Public Works Association “Young Leader of the Year Award” in 2002. Ken also is a certified basketball official spending 4 years at the professional level and 10 years at the Division 1 level. In 2006 Ken was recruited to sit on a panel of five experts in the field of in ground pool installing which was held in Orlando Florida.
Mark Frederick, CPO
Mark is a senior sales representative and has been with the company since its inception in 1979, he is a Certified Pool Operator and has been personally involved in more than 1,000 pool installations. Mark has a broad knowledge of project financing.
Mary Foote, AAS, CWT
Mary was hired as a Co-manager of our Oneonta showroom in 2004 after serving more than ten years with a local pool company in Oneonta. She is a well respected part of the community and has reached the level of “Certified Water Technician” and carries an Associates degree from Hudson Valley Community College.
Service and Installation
Cal has been our in ground pool installation foreman since 1979 after working in the pool industry several years prior. Cal has been to countless training and educational seminars over the years and is one of the primary reasons we are the largest and top award winning pool company in our market. Cal recently completed the New York State 10 Hour OSHA construction course.
Keven Horak, CPO
Keven is a senior service technician and has been part of the team since 1999. Keven specializes in commercial pool renovations and repairs and has received several manufacturer training certifications for installation of various products. He recently completed the New York State 10 Hour OSHA construction course and is a “Certified Pool Operator”.
Darren is our assistant in ground crew leader and began at 21st Century Pools in 2001. He specializes in plumbing installations and is a highly experienced concrete finisher; he has been extensively trained by his immediate supervisor, Cal Hunter. Darren recently completed the New York State 10 Hour OSHA construction course.
We have decided to list biographies on managers and employees with 10 or more years of service, the additional 10-15 employees are valuable and necessary to the day to day operations of the company and are our hope they will all become 10 year and/or management.
Recent Awards and Recognitions
- Press & Sun Bulletin “Readers choice Winner” (past 12 years).
- Pacific Pools “Builder of Excellence” award 2009.
- Pacific Pools “Builder of Distinction” award 2008.
- Sundance Spas “Exceptional Customer Service” awarded 7 times(most recently in 2010)
- “Good Times” magazine featured one of our inground pools in a cover story.