|Meet Our Staff from Vestal, New York
Take a minute to get to know our friendly staff that provides outstanding customer service every day to our valued clients.
Robert Sullivan, AAS, CWT - President
Robert is President, CEO, and owner of 21st Century Pools. Bob is a charter member of the Backyard Place Dealer Advisory Council, which is made up of select pool dealers across the United States. This council was organized by POOLCORP, the largest pool products supplier in the US.
Bob is also a past member of the Davis College Presidents Advisory Board and former chairman of the Broome County chapter of CHANGE-NY and currently serves on the Susquehanna Valley School Board of Education. Bob holds an Associate's Degree in Architecture from SUNY Delhi. He began working in the pool industry in 1979 while still employed at IBM® in Endicott, NY.
Todd Shady, AAS, CSP
Todd is Vice President in charge of Operations and the only "Certified Service Professional" (CSP) in the southern tier. This is the highest educational certification offered by The Association of Pool & Spa Professionals. Todd has been part of the 21st Century Pools team since 1993 and continues to attend education and training in the areas of hydraulics, service and design of residential and commercial pools.
Todd holds an Associate's Degree in Architectural Design from Broome Community College.
Teresa Hollister, AAS, CWT
Teresa is our corporate bookkeeper and co-manager of our Oneonta, New York store with an Associate's Degree in Business management from SUNY Morrisville. She has also been trained, and reached the level of Certified Water Technician through Biolab, Inc. Teresa has been part of our team since 1993.
Ken is the 21st Century Pools Sales manager and has been with the company since 2004. Ken spent 10 years as a Deputy Commissioner of Public works for the City of Binghamton and was awarded the American Public Works Association "Young Leader of the Year Award"
Ken also is a certified basketball official spending 4 years at the professional level and 10 years at the Division I level. In 2006 Ken was recruited to sit on a panel of 5 experts in the field of in ground pool installing which was held in Orlando, Florida.
Mark Frederick, CPO
Mark is a senior sales representative and has been with the company since its inception in 1979. He is a Certified Pool Operator and has been personally involved in more than 1,000 pool installations. Mark has a broad knowledge of project financing.
Cal has been our in ground pool installation foreman since 1979 after working in the pool industry several years prior. Cal has been to countless training and educational seminars over the years and is one of the primary reasons we are the largest and top award winning pool company in our market. Cal recently completed the New York State 10-Hour Occupational Safety & Health Administration (OSHA) construction course.
Bob Lucik, Certified Technician "A" "Green Beret Award"
Bob is our full-time spa service technician and has held that position since 1995. He achieved the level of Certified Technician "A" which is the highest level possible. In 2003, Bob was awarded a lifetime achievement award called the "Green Beret Award" that was presented for exceptional field performance, superior customer service skills and outstanding technical achievements. He recently completed the New York State 10-Hour OSHA construction course.
Keven Horak, CPO
Keven is a senior service technician and has been part of the team since 1999. Keven specializes in commercial pool renovations and repairs and has received several manufacturer-training certifications for installation of various products. He recently completed the New York State 10-Hour OSHA construction course and is a Certified Pool Operator.
Darren is our assistant ground crew leader and began at 21st Century Pools in 2001. He specializes in plumbing installations and is a highly experienced concrete finisher. He has been extensively trained by his immediate supervisor, Cal Hunter. Darren recently completed the New York State 10-Hour OSHA construction course.
Kyra Farthing, AAS, CWT
Kyra began with 21st Century Pools in 2000 as a showroom sales associate and was quickly promoted to our Vestal showroom manager. She is a Certified Water Technician, carries an Associate's degree from Broome Community College, and is a Licensed Real Estate Salesperson.
Mary Foote, AAS, CWT
Mary was hired as a Co-manager of our Oneonta showroom in 2004 after serving more than ten years with a local pool company in Oneonta. She is a well-respected part of the community, has reached the level of Certified Water Technician and carries an Associate's degree from Hudson Valley Community College.
We have decided to list biographies on managers and employees with 10 or more years of service, the additional 10-15 employees are valuable and necessary to the day-to-day operations of the company and are our hope they will all become 10 year and/or management.
Contact us at either of our two locations to inquire about spa and pool installation services that add beauty and value to any home.